Who can take part?
Participation is via invite only. You’ll receive an email from the Royal London Advisor Forum to take part in projects that are being ran.

How do I register?
You can register once you’ve taken part in projects and earned points. To register just follow the details found on the registration page. You only have to register once, for future visits you can log in using the details you registered with.

How often will I hear about new projects?
Projects are launched on a quarterly basis, but you may only hear about projects that we think are of interest to you, so don’t be alarmed if you don’t hear each quarter.

How do I know how many points I have?
Following participation of a project and at the end of the quarter we’ll send you an email to confirm your new points have been applied to your account. Your points balance can be seen when logged in to your account.

How do I know what I can spend my points on?
Take a look around this site, to make it easier we’ve split the rewards on offer from gift cards to experiences. You can spend your points as you like, on the basis you have enough for the reward you are choosing.

Do I have to spend my points in one go?
No, you can choose to spend these as you earn them or save them up for a reward with a higher points value. The choice is yours.

How will my reward be sent to me?
All rewards will be sent via email to the email address connected with your account. The email will contain all the details on how to enjoy your chosen reward.

When will I be sent my gift?
Once you have chosen your reward, our team will work on getting this to you as quickly as possible, please allow up to 21 days for this.

Is there a timeframe I need to spend my points in?
Each Reward Year will run for one year, if you have any unused points at the end of the year these will be converted to a high street gift card. The value will be relative to your unspent points.